July 13, 2015

Statement from the CEO

The lawful surveillance system that Hacking Team has provided to law enforcement for more than a decade is critical to the work of preventing and investigating crime and terrorism. Indeed, because of the increasing encryption of data transmitted over mobile devices and the Internet, this work has never been more critical than it is today. Today’s Internet is a safe harbor for criminals such as those who attacked Hacking Team, but also for terrorists, sex traffickers, murderers, narcotics dealers and other wrong-doers.

No other company has ever produced a lawful surveillance capability nearly as comprehensive, as easy to use, or as powerful as ours. Because of that, we have always sold this system exclusively to government agencies, and today export of the system is controlled by the Italian government under the Wassenaar Arrangement. Our technology has always been sold lawfully, and, when circumstances have changed, we have ended relationships with clients such as Sudan, Ethiopia and Russia.

Make no mistake about it, what happened earlier this summer in the attack on our company was a reckless and vicious crime. We have reported it to Italian authorities who are investigating, and we expect the authorities of other nations to be involved as well.

While it is true that the criminals exposed some of our source code to Internet users, it is also true that by now the exposed system elements are obsolete because of universal ability to detect these system elements. Today we believe it is extremely unlikely that this obsolete code can be used to surveil cell phones, mobile devices or computer communications.

However, important elements of our source code were not compromised in this attack, and remain undisclosed and protected.

We at Hacking Team are now dedicated to restoring the ability of law enforcement to fight crime hidden in the new encrypted digital world.

We have already isolated our internal systems so that additional data cannot be exfiltrated outside Hacking Team. A totally new internal infrastructure is being build at this moment to keep our data safe.

Of course, our top priority here has been to develop an update to allow our clients to quickly secure their current surveillance infrastructure. We expect to deliver this update immediately. This update will secure once again the “Galileo” version of Remote Control System.

And because we have always been committed to being the leading technology company in our field, for months Hacking Team has been building a complete revision of our system. Remote Control System, version 10, will be released in the fall. This is a total replacement for the existing “Galileo” system, not simply an update. Of course, it will include new elements to protect systems and data considering the impact of the attack against Hacking Team.

We appreciate the patience and support of our clients as we work though the process and we believe that we will emerge with new and better tools for law enforcement and more committed than ever to assuring the safety and security of us all.

David Vincenzetti CEO Hacking Team